SAFETY PROCEDURES AND PROTOCOLS
We all have concerns for the health and safety of ourselves and our families, but we also understand that life continues on... and that includes your emergency dental care. So, we have instituted strict safety and sanitization protocols and procedures to keep us all protected while here at the office. Watch the video to learn more about what to expect at your next visit.
PUTTING SAFETY FIRST
Our Office Protocols
SCREENING: We will be screening at two different touch points. The first will be when we call to confirm the appointment and the second will be upon arrival the office. We'll kindly ask about any flu-like symptoms and any travel or contact with anyone with cold or flu symptoms within the last 14 days. If the answer is "yes", we will go ahead and reschedule the appointment in order to prevent potential spread. Dr. Alex will be in contact with you via Teledentistry visit if needed and any medications can be sent directly to the pharmacy.
ENHANCED DISINFECTION PROTOCOL: New data from the New England Journal of Medicine has shown that viable COVID-19 does not survive past 72 hours on any surfaces (plastic, metal, cardboard). For this reason, we will be separating patient visits by 72 hours following any aerosolizing procedures. As always, every patient room will be thoroughly disinfected in a step-wise, detailed manner after each patient and disposable protective barriers will be discarded and replaced. In addition to this, we disinfect all common areas, door handles and door frames, pens, bathrooms, counters, tablets and hard surfaces before and after each patient with CDC approved cleaning products. We provide a UV cell phone sanitizer for staff and patient use as well as hand sanitizer stations around the office.